About us, what we do and how we do it

This policy covers the collection, processing and other use of personal data under the Data Protection Act 1998 (“DPA”) and the General Data Protection Regulations (“GDPR”).
By using our website you consent to this policy.

We will collect personal data only if it is directly provided to us by you, such as your e-mail address, name, address and telephone number, and therefore has been provided by you with your consent.
We also use analytical and statistical tools that monitor details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data (but this data will not identify you personally).

We may hold and process personal data that you provide to us in accordance with the DPA and GDPR.
The information that we collect and store relating to you is primarily used to enable us to provide our services to you, and to meet our contractual commitments to you. In addition, we may use the information for the following purposes:
To notify you about any changes to our website, such as improvements or service/product changes, that may affect our service;
If you are an existing customer, we may contact you with information about services similar to those that were the subject of a previous sale to you;
Where you have consented to receive our e-newsletters, from time to time to provide that to you.

We may disclose your information to regulatory bodies to enable us to comply with the law and to assist fraud protection and minimise credit risk.

You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. You can read more about this here.
You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. You can read more about this here.
You have the right to ask us to delete your personal information. You can read more about this right here.
You have the right to ask us to limit how we can use your personal information. You can read more about this here.
You have the right to object to the processing of your personal data. You can read more about this right here.
You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. You can read more about this here.
When we use consent as our lawful basis you have the right to withdraw your consent at any time. You can read more about this here.

We retain contact details for as long as it is necessary to communicate with you during the contract or project duration. This information is stored beyond the contract or project period to ensure we can maintain contact for future work.

You might find links to third party websites on our website. These websites should have their own privacy policies, which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.

Our Website uses cookies. We use cookies to gather information about your computer for our services and to provide statistical information regarding the use of our Website. Such information will not identify you personally – it is statistical data about our visitors and their use of our Website. This statistical data does not identify any personal details whatsoever. We may also gather information about your general Internet use by using a cookie file. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer, as cookies contain information that is transferred to your computer’s hard drive. They help us to improve our Website and the service that we provide to you. All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular parts of our Website.

We may update these policies to reflect changes to our website and customer feedback. Please regularly review these policies to be informed of how we are protecting your personal data.
We welcome any queries, comments or requests you may have regarding this Privacy Policy. Please do not hesitate to contact us at mark@cirkeldesign.com.

Version: October 2024